The Massachusetts Home Care Program

Home Care Program overview

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provides support services to elders with daily living needs to remain at home in their communities. The services are designed to encourage independence and to ensure dignity. The program also supports families caring for elders in order to encourage and to relieve the ongoing care giving responsibilities.
The Home Care Program is administered by the Executive Office of Elder Affairs in coordination with local Aging Services Access Points (ASAPs) located in communities throughout the Commonwealth of Massachusetts. Some of the services provided by the program include homemaker, personal care, day care, home deliver meals, transportation, and other community support services to help maintain an elder in his/her home. The ASAPs conduct comprehensive needs assessments to determine eligibly for the Home Care Program and other programs and services as appropriate. An individualized service plan is developed with the elder and his/her family and the ASAP reassesses the elders needs and monitors the services on an ongoing basis.

Eligibility for the Home Care Program is based on age (60 or older), financial status, and ability to carry our daily tasks such as bathing, dressing and meal preparation.

Home care Provider

Questions to Ask When Choosing a Home Care Provider:
1.Can you please share your company's performance standards for their employees? 2.How long has your company been in business? 3.What qualifications, certifications, experience and training do you require of your workers? 4.Are your employees insured and bonded? 5.How do you supervise your workers to make sure the proper care is given? 6.Will the same caregiver oversee my case consistently? 7.Do you conduct a home visit before starting the home care service? 8.Do you work with my doctor in developing a plan of care? 9.Can you provide me some references from doctors, hospital personnel and social workers? 10. Has your company been involved in any lawsuits involving customer satisfaction?