Massachusetts
The state provides consumer information on nursing homes, including a tool that lets you search for nursing homes by city or facility name to see scores and any deficiencies and enforcement actions from the last three standard surveys. You also can compare and evaluate nursing homes by their performance in five areas—administration, nursing, resident rights, kitchen/food services and environment. You can also see how each facility compares based on a Nursing Home Satisfaction Survey.
For more information, contact the state Department of Public Health's Division of Health Care Quality at (617) 753-8000, or the Massachusetts Long-Term Care Ombudsman or call (617) 727-7750. To find a local ombudsman, call 1-800-AGE-INFO (1-800-243-4636).
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